(805) 637-9659

How can we help?

Jazzy Maid Service Help & FAQs

Getting Started

How do I create a Jazzy Maids Account?

You can log in to Jazzy Maid Service and manage/edit your booking by clicking on the link below:

https://jazzymaidservice.launch27.com/login

Do you service my area?

We proudly serve Santa Barbara, Goleta, Montecito and Carpenteria.

What is included in a standard cleaning?

IN EVERY ROOM WE WILL

  • Wipe counter tops & cabinet exteriors
  • Clean accessible surfaces of dust & debris
  • Straighten up & organize
  • Take out trash and recycling
  • Vacuum and Swiffer floors

IN THE KITCHEN

  • Wash, dry and put away dishes
  • Wipe down appliances exteriors
  • Clean inside microwave

IN THE BEDROOM

  • Make the bed
  • Fold clothing

IN THE BATHROOM

  • Scrub & sanitize toilet, sink and shower
  • Clean mirrors and glass
  • Hang or fold towels neatly
  • Wipe exterior shelving

NEED AN ADDITIONAL SERVICE?

WE CAN TAKE CARE OF THAT

  • inside the fridge
  • inside the oven
  • deep cleaning
  • inside windows
  • walls
  • move in/move out
  • load of laundry
  • inside cabinets

 

How much will it cost?

Our pricing is based on the number of bedrooms and bathrooms. Simply go to our booking page and enter this information and you will your price.

Do you bring your own cleaning supplies, products and equipment?

Jazzy Maid cleaners are equipped with safe, family and pet friendly supplies and a vacuum at no extra charge to you. Please let us know if you would like to provide your own special supplies by adding a note to your account after you book.

Can I request special tasks or extras?

You can request special tasks or extra’s by calling us at (805) 637-9659 or by emailing us at Jazzymaidservice@gmail.com

Manage Your Account

How do I log into my account?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I change my password?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I reset my password?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I change my address?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I change my credit card?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I book my first appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Pricing & Policies

Can I apply a coupon to an existing appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Why are vouchers for first time customer only?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Why do you need my credit card information to redeem a voucher?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Trust & Safety

Can I trust my cleaning professional?

You can feel comfortable knowing that we rigorously vet all of our Cleaners. All Jazzy maids undergo identity checks as well as in-person interviews. Our skilled professionals go above and beyond on every job. Cleaners are rated and reviewed after each task.

What happens if something goes wrong during my appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Is my billing information kept safe and secure?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Do the cleaning professionals go through a background check?

We rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews.

What is your 100% satisfaction guarantee policy?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

What is your refund policy?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.